Nintendo Wii U – Virtual Console: Super Ghouls’n Ghosts

Nintendo Wii U – Virtual Console: Super Mario Bros. 2

Game Dev Tycoon (PC) – Quicklook

Nintendo Wii U – Virtual Console: Super Metroid

Resident Evil: Revelations – Platform Comparison Demonstration

Resident Evil: Revelations – Demo Gameplay (PC)

Resident Evil: Revelations – Demo Gameplay (Nintendo Wii U)

Resident Evil: Revelations – Demo Gameplay (PlayStation 3)

Star Wars Pinball – Demo Gameplay

Classic Capture – Sega Bass Fishing (Sega Dreamcast)

Classic Capture – Star Wars: Empire at War (Gold Pack)

Region Locked – Vib-Ribbon

1/1 Scale Show – Chogokin Chogattai Kingrobot Mickey & Friends

Phantasy Star Online 2 (PC) – Quicklook (Japanese Version)

Basically Bullsh*t Show – Episode 24

Nintendo Wii U – Virtual Console: Xevious

Nintendo Wii U – Virtual Console: Solomon’s Key

Skies of Arcadia – Playthrough Part 22

FUSE – Demo Gameplay

NEWS: RedSpotGames Fumbles Sturmwind Dreamcast Game Launch

I paid in Euros though.

I paid in Euros though.

If you look at all of the current comments being posted on RedSpotGames official Facebook page, it is clear that RedSpotGames did not adequately prepare for the launch of their game.  Most people appear to have not received the game or a response to their inquires (Myself included).  I’ve had a ticket open in their support system for 15 days with not even a “Hey were looking into the issue” response.

Im posting this article as more of a warning to anyone who was interested in picking up this game from redspotgames.com.  People who preordered the game 2+ years ago have not even received the game yet, nor responses for shipping tracking numbers. This is poor customer service and a huge disappointment for everyone excited for a brand new Dreamcast game.

Play-Asia.com did have some copies in stock, but have since sold out. Ebay copies are listing for $100+. It is likely I will need to go to PayPal to dispute the charge at this point since it looks like I may never receive the game. It seems a few people have received it, but the longer the rest of us wait with no response from RedSpotGames to questions about shipping and processing, the more likely it seems nothing is being done to fix the issue.

If you have received the game, you are one of the lucky few.  Regardless how you may feel about waiting for an online order, the customer service thus far has left more than a bad taste in my mouth.  The silence is what worries me most, it speaks volumes.  The real sad part is that I was really looking forward to playing the game, and doing a review for it.  I mean look at the trailer below!

Phantasy Star Online: Episode I & 2 (2013 Online How-To) (Gamecube)

Grand Theft Auto 4 – iCEnhancer 2.1 – May 2013 Test (Ultra Settings)

Nintendo Wii U – Virtual Console: Mega Man

Nintendo Wii U – Virtual Console: Pac-Man

Far Cry 3: Blood Dragon – Quicklook